Further to the post above re: giving users time to backup any data held in PM’s I was inquisitive as to how an invite is worded and sent myself an invite to another of my (outlook) email accounts (to avoid any possible “known email” influences). After 20 mins I still hadn’t received it so I sent another one to another account (gmail) which came through instantly.
I have logged into the outlook server and found the first invite has been deemed “junk”, a closer look shows the email is from [email protected] “via” messagingengine.com. so I can understand a spam filter picking it up as not only is “community.openenergymonitor.org” a brand new domain, but coming through a 3rd party from “noreply” won’t help credibility with some mail systems either.
Since the outlook app (mobile and desktop) do not have a junk folder users will not find, even if aware of this missing email, unless they log in to the outlook server. Other apps may show outlooks “junk” and other email services may be ok but it seems Outlook isn’t.
The actual invitation text is
Paul (pb66) invited you to join
Community | OpenEnergyMonitor
Open-source tools for energy monitoring and analysis
If you’re interested, click the link below:
This invitation is from a trusted user, so you won’t need to log in.
Seems very bland and pretty uninviting for an invite. Are the invites for “the switch” any different? Do they explain the “freeze” and the time scale?
Would it be possible to send an email from the old forum (ie a trusted email source) explaining the change, the timescale (mention PM’s specifically?) and to look out for an invitation “if not seen in the next _X_hrs check your junk folder”
EDIT
See this info from gmail Extra info next to sender's name - Gmail Help
Gmail checks whether emails are correctly authenticated. If your messages are sent by a bulk mailing vendor or by third-party affiliates, please publish an SPF record that includes the IPs of the vendor or affiliates which send your messages and sign your messages with a DKIM signature that is associated with your domain.
I suspect outlook just junks the email if these steps are not taken