I agree with PB, it needs to “work as advertised.”
There’s an often heard saying in the US automotive performance world, “Chrome is all show, and no go.” (Some phrase it “Chrome won’t get ya home.”) Like chrome, being new, cool, not out of style, etc. might look good, but does it actually make things work any better? Does it make it easier for users - especially new users, and those for whom English is not their first language - to find what they’re looking for?
Glyn, the question you and Trystan need to ask yourselves is “does it work?” IOW “will it pay the bills?” so-to-speak, or does it make things just that much more confusing to the users.
Each new user is a potential customer. Without customers there wouldn’t be an OEM shop, site, etc.
Community could mean many things. but an on-line forum seems to mean only one thing - the place where things are discussed, brainstormed, mulled over, etc.