Bumping this thread - I’ve had an 8kw Altherma 3 installed by Octopus last August, and have had/am having some issues, many down to the installation which wasn’t great (D2 pump firing at 3am due to the tank thermometer not being connected…among others), but some are just me trying to figure this all out.
Firstly, the pump speed was set to “low” so was getting ~2.6kw heat output - not great for a house with 5kw heat loss! Fixed that and now getting more like ~6.3kw output with a pretty good flow rate. dT is 5c.
However, the MMI is set to Room Thermostat with a Madoka downstairs. After correcting the offset so that it actually reports the correct room temp, the heat pump works fine down to about -3 outdoor temp, but seems to struggle with anything below that. Being up in the Peak District hills we get some pretty cold weather!
We’re also finding that the unit will just run and run, regardless of set temperature until the time of day setting kicks in (ie. when we leave for work in the morning). We have it set to 19c but it’ll get up to 20c without switching off.
I have a schedule set with a 4 degree setback in the daytime 8am - 5pm and 3 degrees at night 10pm - 3.30am. I’m seeing a pretty poor COP of 2.8 vs Octopus’ expected 3.48. I suspect this may be because I have the WD slope set to 50c at -3c outdoors, and 20c at +20c external.
However, I am told that changing this to LWT may help. The thing is - does running this 24/7 actually work? What does it do to the unit, our elec bills and stuff? At present it feels like we’re trying to use this like a boiler which cannot be right or efficient…
We have a battery which helps the running costs a lot but find it runs out by 7pm most days, and so have 3 hrs of peak rate power to run it.
That was a ramble, so apologies for that, but I am hoping someone can help as my wife isn’t best pleased. I’ve yet to buy some OpenEnergyMon kit, but I’ve known/met Glyn for a long time via our EV club meet ups etc over the years.
Cheers
Ed