Hi, I’m new to all this.
Seconding the request for pictures.
I’m having a real headache with a cosy 12 that was installed on Friday.
I’d be worried that undamped springs like that might lead to vibration in the unit that could kill bearings.
Did you try putting something heavy in the machine to act as a mass damper?
I will send photos once I able to confirm with tech team. (Or I don’t hear for them for over 2 weeks). It wont be something customers are comfortable (or expected?) to have to do really. But I am very much enjoying being able to run it at night.
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Such springs are very common in other HVAC equipment, you have to match them for the load, damping and frequency.
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