Vaillant AroTherm Control Not respecting temperature?

Hi All,
We recently installed a Vaillant AroTherm ASHP and this is our first winter with the ASHP.

Can someone please explain why the controls don’t respect the room temperature?

As you can see above the room temperature is set to 21.5 on the VR720 thermostat but the actual room temperature is 23.6 C???

I presume it has something to do with the room temperature mode???
We have this set to Active…

Also can anyone explain the setback difference between ECO and Normal in detail?

Hope someone can assist

I can’t comment on the room temperature issue as I’m using pure weather compensation. If I remember correctly, ECO setback switches the heat pump fully off until some outdoor/indoor temperature conditions are met, whereas normal reduces the flow temperature.

Hi Andre,

Thanks for the reply! :slight_smile:

Do you have yours on Normal or Eco?

I have mine on Normal, but I don’t use setback currently. I might experiment with it again but there are several reasons I don’t do it:

  • Slow response: with how slowly the house heats back up, I’d have maybe 4-6 hours of setback tops if I want my desired temperature when we wake up.
  • Humidity concerns: My house is really quite airtight and we have a lot of plants in the living room. This is not an issue if I ventilate properly before going to bed. If then the heating is also on setback, I fear I will get to critical humidity levels with the lower temperature in the house.
  • The house would cool by maybe 2°C from 21°C to 19°C when it’s 0°C outside (less in the living room directly after 5-10 minutes of heavy ventilation followed by setback), so the expected savings are relatively low. Sometimes my wife might get up earlier and I don’t want her to come into a colder living room. Overall this is a comfort decision. I have optimized every other aspect and don’t want to sacrifice in this area.