Yet many people still think it is OK to use copper pipes outside. While this continues, all external heatpump pipework will be at risks, as the pipes will be ripped from wall before checking if they are copper.
It’s not limited to pipes. Here are linesmen up poles replacing the 240 V supply to a farm in Ayrshire after the cable was stolen overnight. They left the cable on the 3.3 kV side of the transformer - I’ve no idea why. 
The replacement was aluminium, obviously.
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Many people think it’s ok to put heat pumps outside. 
It’s only a matter of time before the nice units begin getting lifted.
All of us with Daikins will be OK then! 
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There is an industry enabling trades people to convert copper offcuts to cash, the metals in most heatpumps have a lower value and much harder to convert a van fall of scrap heatpumps into cash.
Perhaps.
I should imagine they’d be resold as is or for spares.
Some people steal AC condensers for scrap though.
We’ll find out in due course!
FTFY.
I spoke to the surveyor ahead of his visit, lovely chap, long-time gas engineer who has just finished elements of the DEA training pathway; probably a very good time to get into the Level 3 DEA route! A good sign that OES is training this people to this level.
In any case, separately my request got elevated to a manager who has spoken directly to marketing… Survey now rescheduled!
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Have heard nothing since 
Great news! Head of Consumer PR has got in touch, looks like Octopus want to do it in principle. Hopefully we will get level 3 monitoring on the bigger cosy.
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Survey is back on for 27th. PR in attendance! Any questions for them?
Are they interested in installing OEM with the install (they have done this previously with Daikin installs) and publishing the independent data to heatpumpmonitor.org.
If not, why not?
Yes.
Why don’t you offer your customers a decent heat pump that they might actually want?
Why do you assume that all your customer wants is cheap?
All I want is cheap so we are well aligned there
So,
You don’t actually want `any questions for them’?
They were my questions I wanted answered.
Where will we see these questions and answers?
Youtube I assume?
Ok I will ask them, yes YouTube.
You don’t need to for my benefit.
I already have one of their `not so cheap in reality’ installations.
And, I won’t be watching your video, sorry.
The last thing we need is more Octopus heat pump install videos, in my opinion, it has been done to death and they are all the same.
Good luck though.
Had the survey today, very friendly guy, on his way to being a RICS surveyor, again octopus seem to be very supportive with these roles. They also occasionally go back to installs they surveyed after completing which I think is a key indicator of a good culture.
Had a BYD company car - that’s a cool perk 
Survey was very interesting, they took full measurements as you expect. The software toolchain is bespoke, they had a reference sheet for u-values that were definitely all pre 1990 focused as many of my elements could not really be easily inputted. But my house is kinda non standard.
IMO it won’t be as accurate as a full heat punk or similar calculation, but maybe it doesn’t matter that much and they probably have better back end data for aggregate calculation.
Either way the resulting heat loss was pretty darn close to the one I did.
They do not take input of solar gains and interestingly are targeting 50C at -5C. This is part of the strategy to offer installs aimed at minimal fuss and cost, however this is all fairly flexible with the sales team afterward, i.e. you can push for more efficiency if you want to absorb more costs. There was no push between the Daikin or the Cosy other than aggressive zoning ability. I am quite behind the whole “bung it in at 300% for cheap” way of thinking.because my existing heat source is so bad.
@TrystanLea you’ll be happy to know they have offered the new cosy 8 and want level 3 monitoring. There a seelso will be more favouritism towards a newer tariff with the new cosy unit in the future.
One quirk was that they take a clamp measurement of house electrical loads, but my house was exporting at the time, but they have no way of knowing that so it’s added to notes. .
Will keep you updated when I hear back with the proper details.
One major downside of the cosy is that it 1. It’s ground standing and 2. swings open on the front so you need a clear 1m for this, it’s not a removable panel.
In the meantime, I had to pay for a new gas valve on the boiler, it was reading 6000ppm CO on low mode. .
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I tend to think its a none issue unless someone is given a Daikin 9kw, as the other Octopus heatpumps seems to work OK when heatlose have been overstated.
They are unlikely to size radators so all rooms get correct temperatures without balancing, but that can’t be done at their price point for most homes.
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By my maths they are slightly under so I am quiet happy.
My house is very unbalanced anyway just because of its construction and shape - for instance I have never seen the top floor zone on at all. I’m happy to go around and change rads when convenient.
Ultimately the current boiler is so bad anything is an improvement.