Sorry for the delay in getting back to you Trystan - you are correct, if your underlying meters aren’t performant then we can’t perform the final miracle… much as we’d like to! Once they are working then all is fine - and if you didn’t want real-time and granular, we can also provide half-hourly data on a delay because we are a DCC Other User, approved by SECAS. This is through our own DCC connector. Hope Octopus are able to get you sorted out soon.
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