No readings on Emoncms; 'Error' on EmonPi2 HeatpumpMonitor

Hi,
I have an EmonPi2 on a site; it was working fine for about 2 weeks, then data stopped flowing to Emoncms.
Looking at the EmonPi2 screen it says :
“Heat pump: error
Electricity: error”

Heat meter appears to be reading. There are red lights on all devices. I didn’t get eyes on the electrical meters.

Any suggestions please? I can visit again next week.

User ID: 50810

Thanks!

Welcome, Bertie, to the OEM forum.

I understand that support for the Heatpump Monitor is included in the price you paid. You should contact The Shop at [email protected].

There shouldn’t be a problem but if there is, come back here.

thanks!