Feed to cu lower than output from cu

https://docs.openenergymonitor.org/emoncms/troubleshooting.html#factory-reset

Yep found that. In the directory, unable to execute command

Have you got root privileges (sudo su)? What’s in that directory?

Yes have root as per screen shot

Not much help, they must have moved it. But it’s there in my Feb 24 download image when I mount it.

I get the same listing,

So not sure why.

Ps going back to display of inputs on emonpi2. Its again showing p2 greater than p1, yet p1 matches the figure i expected.

Try running ./factoryreset

I haven’t got anything spare I can try it on at the moment.

Yet that was it. Resetting now and finished

Will shut down and reboot then check what i have.

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It needed to know “this directory”. It was looking in the path.

Cheers.

Knew it would be too good to last. Thought i had hit shutdown on the screen, but must have hit reboot.

Anyway 30 mins later and box is still showing starting.

1st time round starting took less than 5 mins. Will leave it in this state, unless told otherwise as we are told not to interrupt this process

I think it is safe to say now, it is not going to start up on its own. It’s highly unlikely that it will be writing to the SD card so you have little choice but to remove the power and see if it starts from cold.

Just done that and ot start fine, but it seems to have lost the userids.

Giving up, will look at reimage the card and start again. At least this time i know what not to do

It seems a factoryreset and a reimage remove all traces of username (except pi). As i didnt need to register a username at the start i though it was just the default name, so kept trying to reuse the same one. Anyway found youtube video that made me think etc.

After a factoryreset and reimage you need to register a username before you can get onto console

So now i am back on and have updated the software to 11.6.12 i am still seeing p2 usage higher than p1 usage

And yes we have checked the ct clips. They are on the right wires and pointing in the right direction.

Ct1/p1 is clipped on the main leads into the cu, and does show the correct results.
Ct2/p2 is clipped on a feed to another cu and should be less than p1
Ct3,4,5,6 are all feeds to various circuits, so the totals of ct2-6 should addup to ct1

Sorry, found it. We ran some load test to see which changed. Found p2 and p6 had been labelled up wrong way round.

Therefore p6 has a 100amp ct clip, but listed as 50 and p2 had a 50amp clip labelled as 100amp.

Will monitor but it looks okay now.

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I’m glad you got it sorted at last.

Yes, you do need to register with emonCMS, and remember to note the password somewhere safe (but not so safe as you can’t find it).

I knew the rating of CT2 couldn’t be what you thought it was, but you couldn’t do anything about it until all the other problems were solved.

Thank you @Robert.Wall for your help and understanding. Things are working fine

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