Octopus Energy are unable to connect my smart meters

One of the problems has been solved - the new comms unit had not been registered to my account, so the smart meter is now sending data, it only took 8 weeks and a Dead Lock letter to prompt them to send an engineercto investigate !
The other problem has not been solved. The smart meter will send data only when the Zappi EV charger is isolated from the main electricity supply. So far neither Octopus nor Myenergy have a solution. Has anyonecelse had this problem ?

[This A Zappi EV charger is blocking communication between the Smart Meter and Octopus relates.

Please don’t post twice with the same subject - it only dilutes the responses. Moderator (RW)]

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