# Troubleshooting Flow Meter comms on the Emonpi2

**URL:** <https://community.openenergymonitor.org/t/troubleshooting-flow-meter-comms-on-the-emonpi2/29035>\
**Category:** Installation\
**Tags:** emonpi2\
**Created:** [25 August 2025 11:15 UTC](https://community.openenergymonitor.org/t/troubleshooting-flow-meter-comms-on-the-emonpi2/29035 "2025-08-25T11:15:42Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Robert.Wall](https://community.openenergymonitor.org/user_avatar/community.openenergymonitor.org/robert.wall/32/38246_2.png) [@Robert.Wall](https://community.openenergymonitor.org/u/Robert.Wall)\
**Post date:** [25 August 2025 19:05 UTC](https://community.openenergymonitor.org/t/troubleshooting-flow-meter-comms-on-the-emonpi2/29035/3 "2025-08-25T19:05:36Z")

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Another topic relates to this [SSH to a new emonpi2 (Heatpump level 3) / Flow meter not detected](https://community.openenergymonitor.org/t/ssh-to-a-new-emonpi2-heatpump-level-3-flow-meter-not-detected/29032)

To clarify, according to the preceding topic, this is a Level 3 Heatpump Monitor, and not a standard emonPi2.

@rvangraan On-line support for the Heatpump Monitor is included in the purchase price; if you cannot resolve the issue, contact The Shop: **[hello@openenergymonitor.zendesk.com](mailto:hello@openenergymonitor.zendesk.com)**.

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_[View the full topic](https://community.openenergymonitor.org/t/troubleshooting-flow-meter-comms-on-the-emonpi2/29035)._