# SSH access to emonHP username/password issues

**URL:** <https://community.openenergymonitor.org/t/ssh-access-to-emonhp-username-password-issues/30113>\
**Category:** emonSD\
**Created:** [25 June 2026 16:05 UTC](https://community.openenergymonitor.org/t/ssh-access-to-emonhp-username-password-issues/30113 "2026-06-25T16:05:55Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![teepbee](https://community.openenergymonitor.org/letter_avatar_proxy/v4/letter/t/ee59a6/32.png) [@teepbee](https://community.openenergymonitor.org/u/teepbee)\
**Post date:** [25 June 2026 16:05 UTC](https://community.openenergymonitor.org/t/ssh-access-to-emonhp-username-password-issues/30113/1 "2026-06-25T16:05:55Z")

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I am unable to access a recently purchased emonHP via SSH. SSH has been enabled via the front panel and when connecting via Putty I receive the login and password prompts. However all combinations of username/password tried result in ‘Access Denied’.

This includes the credentials shown against SSH on the downloads page for **emonSD-10Mar26** which is the version installed shown on the front panel display.

I note in another post there may have been some further information included with the Level 3 bundle I received in addition to the installation instructions. If so between the installer and myself this has been mislaid.

I can access the Local Emoncms without issue.

Has anybody got any ideas how I can gain access via SSH?

Cheers

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**Author:** ![TrystanLea](https://community.openenergymonitor.org/user_avatar/community.openenergymonitor.org/trystanlea/32/31_2.png) [@TrystanLea](https://community.openenergymonitor.org/u/TrystanLea)\
**Post date:** [25 June 2026 17:26 UTC](https://community.openenergymonitor.org/t/ssh-access-to-emonhp-username-password-issues/30113/2 "2026-06-25T17:26:28Z")

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Just sent you a PM

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**Author:** ![teepbee](https://community.openenergymonitor.org/letter_avatar_proxy/v4/letter/t/ee59a6/32.png) [@teepbee](https://community.openenergymonitor.org/u/teepbee)\
**Post date:** [25 June 2026 20:20 UTC](https://community.openenergymonitor.org/t/ssh-access-to-emonhp-username-password-issues/30113/3 "2026-06-25T20:20:47Z")

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Cheers for the PM all sorted.

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**Author:** ![Technobod](https://community.openenergymonitor.org/letter_avatar_proxy/v4/letter/t/2bfe46/32.png) [@Technobod](https://community.openenergymonitor.org/u/Technobod)\
**Post date:** [6 August 2026 16:30 UTC](https://community.openenergymonitor.org/t/ssh-access-to-emonhp-username-password-issues/30113/4 "2026-08-06T16:30:56Z")

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Hi Trystan,

Facing the same challenge here, please can you PM me the SSH credentials?

Thanks.