Feeds page stuck with rotating graphic

bb512 · 2018-08-31T07:55:02.288Z

I recently had a hardware failure and restored by backup to a new machine. All is ok except for the Feeds page. I only get the rotating graphic. I can load the Inputs page and my Dashboards are fine.

Git pull is up to date.

Server Information


Emoncms	Version	9.8.31 : 2018.06.21
	Modules	Administration : App v1.1.1 : Dashboard v1.3.0 : Device v1.1.0 : EventProcesses : Feed : Graph v1.2.0 : Input : CoreProcess : Schedule : Time : User : Visualisation
Server	OS	Linux 4.14.55-133
	Host	odroid odroid (127.0.0.1)
	Date	2018-08-30 21:54:26 HST
	Uptime	21:54:26 up 2 days, 8:44, 3 users, load average: 0.06, 0.01, 0.00
HTTP	Server	Apache/2.4.18 (Ubuntu) HTTP/1.1 CGI/1.1 80
MySQL	Version	5.7.23-0ubuntu0.16.04.1
	Host	localhost (127.0.0.1)
	Date	2018-08-30 21:54:26 (UTC -10:00‌)
	Stats	Uptime: 80493980 Threads: 1 Questions: 2251793 Slow queries: 0 Opens: 243 Flush tables: 1 Open tables: 152 Queries per second avg: 0.027
Memory	RAM	Used: 27.96% Total: 1.95 GB Used: 557.7 MB Free: 1.4 GB
Disk	Mount	Stats
	/	Used: 18.90% Total: 28.92 GB Used: 5.47 GB Free: 21.96 GB
	/media/data	Used: 0.07% Total: 80.86 GB Used: 55.7 MB Free: 76.68 GB
	/media/boot	Used: 12.44% Total: 127.73 MB Used: 15.89 MB Free: 111.85 MB
PHP	Version	7.0.30-0ubuntu0.16.04.1 (Zend Version 3.0.0)
	Modules	apache2handler : calendar v7.0.30-0ubuntu0.16.04.1 : Core v7.0.30-0ubuntu0.16.04.1 : ctype v7.0.30-0ubuntu0.16.04.1 : curl v7.0.30-0ubuntu0.16.04.1 : date v7.0.30-0ubuntu0.16.04.1 : dom v20031129 : exif v7.0.30-0ubuntu0.16.04.1 : fileinfo v1.0.5 : filter v7.0.30-0ubuntu0.16.04.1 : ftp v7.0.30-0ubuntu0.16.04.1 : gettext v7.0.30-0ubuntu0.16.04.1 : hash v1.0 : iconv v7.0.30-0ubuntu0.16.04.1 : json v1.4.0 : libxml v7.0.30-0ubuntu0.16.04.1 : mcrypt v7.0.30-0ubuntu0.16.04.1 : mysqli v7.0.30-0ubuntu0.16.04.1 : mysqlnd vmysqlnd 5.0.12-dev - 20150407 - $Id: b5c5906d452ec590732a93b051f3827e02749b83 $ : openssl v7.0.30-0ubuntu0.16.04.1 : pcre v7.0.30-0ubuntu0.16.04.1 : PDO v7.0.30-0ubuntu0.16.04.1 : pdo_mysql v7.0.30-0ubuntu0.16.04.1 : Phar v2.0.2 : posix v7.0.30-0ubuntu0.16.04.1 : readline v7.0.30-0ubuntu0.16.04.1 : redis v4.1.1 : Reflection v7.0.30-0ubuntu0.16.04.1 : session v7.0.30-0ubuntu0.16.04.1 : shmop v7.0.30-0ubuntu0.16.04.1 : SimpleXML v7.0.30-0ubuntu0.16.04.1 : sockets v7.0.30-0ubuntu0.16.04.1 : SPL v7.0.30-0ubuntu0.16.04.1 : standard v7.0.30-0ubuntu0.16.04.1 : sysvmsg v7.0.30-0ubuntu0.16.04.1 : sysvsem v7.0.30-0ubuntu0.16.04.1 : sysvshm v7.0.30-0ubuntu0.16.04.1 : tokenizer v7.0.30-0ubuntu0.16.04.1 : wddx v7.0.30-0ubuntu0.16.04.1 : xml v7.0.30-0ubuntu0.16.04.1 : xmlreader v7.0.30-0ubuntu0.16.04.1 : xmlwriter v7.0.30-0ubuntu0.16.04.1 : xsl v7.0.30-0ubuntu0.16.04.1 : Zend OPcache v7.0.30-0ubuntu0.16.04.1 : zlib v7.0.30-0ubuntu0.16.04.1

Client Information












HTTP
Browser
Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:62.0) Gecko/20100101 Firefox/62.0


Screen
Resolution
1920 x 1200


Window
Size
1742 x 1027

borpin · 2018-08-31T07:58:30.361Z

Could you use the ‘copy to clipboard’ button for the server info. Should then look like this -

Server Information


Emoncms	Version	9.8.31
	Modules	Administration : App v1.1.0 : Backup v1.1.2 : Dashboard v1.1.1 : EventProcesses : Feed : Graph v1.2.0 : Input : CoreProcess : Schedule : Time : User : Visualisation
	Git URL	GitHub - emoncms/emoncms: Web-app for processing, logging and visualising energy, temperature and other environmental data
	Git Branch	* master
Server	OS	Linux 4.9.0-5-amd64
	Host	DietPi-Emon DietPi-Emon (192.168.7.46)
	Date	2018-08-31 08:41:45 BST
	Uptime	08:41:45 up 6 days, 10:45, 0 users, load average: 0.00, 0.02, 0.00
HTTP	Server	lighttpd/1.4.45 HTTP/1.1 CGI/1.1 80
MySQL	Version	5.5.5-10.1.26-MariaDB-0+deb9u1
	Host	localhost (127.0.0.1)
	Date	2018-08-31 08:41:45 (UTC 01:00‌)
	Stats	Uptime: 557003 Threads: 2 Questions: 211952 Slow queries: 0 Opens: 50 Flush tables: 1 Open tables: 35 Queries per second avg: 0.380
Redis	Version	3.2.6
	Host	localhost:6379 (127.0.0.1)
	Size	83 keys (828.13K)
	Uptime	6 days
MQTT	Version
	Host	192.168.7.30:1883 (192.168.7.30)
Memory	RAM	Used: 49.87% Total: 357.37 MB Used: 178.21 MB Free: 179.15 MB
	Swap	Used: 0.00% Total: 1.65 GB Used: 8 KB Free: 1.65 GB
Disk	Mount	Stats
	/	Used: 69.93% Total: 7.75 GB Used: 5.42 GB Free: 2.31 GB
PHP	Version	7.0.30-0+deb9u1 (Zend Version 3.0.0)
	Modules	apc v5.1.3 : apcu v5.1.8 : calendar v7.0.30-0+deb9u1 : cgi-fcgi : Core v7.0.30-0+deb9u1 : ctype v7.0.30-0+deb9u1 : curl v7.0.30-0+deb9u1 : date v7.0.30-0+deb9u1 : dom v20031129 : exif v7.0.30-0+deb9u1 : fileinfo v1.0.5 : filter v7.0.30-0+deb9u1 : ftp v7.0.30-0+deb9u1 : gd v7.0.30-0+deb9u1 : gettext v7.0.30-0+deb9u1 : hash v1.0 : iconv v7.0.30-0+deb9u1 : json v1.4.0 : libxml v7.0.30-0+deb9u1 : mbstring v7.0.30-0+deb9u1 : mcrypt v7.0.30-0+deb9u1 : mosquitto v0.4.0 : mysqli v7.0.30-0+deb9u1 : mysqlnd vmysqlnd 5.0.12-dev - 20150407 - $Id: b5c5906d452ec590732a93b051f3827e02749b83 $ : openssl v7.0.30-0+deb9u1 : pcre v7.0.30-0+deb9u1 : PDO v7.0.30-0+deb9u1 : pdo_mysql v7.0.30-0+deb9u1 : Phar v2.0.2 : posix v7.0.30-0+deb9u1 : readline v7.0.30-0+deb9u1 : redis v3.1.6 : Reflection v7.0.30-0+deb9u1 : session v7.0.30-0+deb9u1 : shmop v7.0.30-0+deb9u1 : SimpleXML v7.0.30-0+deb9u1 : sockets v7.0.30-0+deb9u1 : SPL v7.0.30-0+deb9u1 : standard v7.0.30-0+deb9u1 : sysvmsg v7.0.30-0+deb9u1 : sysvsem v7.0.30-0+deb9u1 : sysvshm v7.0.30-0+deb9u1 : tokenizer v7.0.30-0+deb9u1 : wddx v7.0.30-0+deb9u1 : xml v7.0.30-0+deb9u1 : xmlreader v7.0.30-0+deb9u1 : xmlwriter v7.0.30-0+deb9u1 : xsl v7.0.30-0+deb9u1 : Zend OPcache v7.0.30-0+deb9u1 : zip v1.13.5 : zlib v7.0.30-0+deb9u1

Client Information












HTTP
Browser
Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0


Screen
Resolution
1920 x 1080


Window
Size
1794 x 930

Paul · 2018-08-31T08:02:00.708Z

Don’t know what browser that you are using, but can you try viewing the page the page in a ‘incognito’ or ‘private’ window, to rule out any caching issues.
If it’s the same, whilst on the feeds page, press F12 and have a look in the browser console to see if any errors are reported.
Are there any errors in the emoncms log?

bb512 · 2018-08-31T08:06:31.688Z

Gold Star!! I tried a different browser and Feeds page is up!!

bb512 · 2018-08-31T08:08:13.676Z

IE displays Feeds just fine.

Firefox in Private window is ok as well.

Normal Firefox console shows this:

[Show/hide message details.] TypeError: this.fieldtypes[t.fields[field].type] is undefined[Learn More] table.js:143:29
contextid=0 process_ui.js:23:5
contextprocesslist= process_ui.js:24:5
[Show/hide message details.] TypeError: this.fieldtypes[t.fields[field].type] is undefined[Learn More] table.js:143:29
[Show/hide message details.] TypeError: this.fieldtypes[t.fields[field].type] is undefined[Learn More] table.js:143:29
[Show/hide message details.] TypeError: this.fieldtypes[t.fields[field].type] is undefined[Learn More] table.js:143:29
[Show/hide message details.] TypeError: this.fieldtypes[t.fields[field].type] is undefined[Learn More] table.js:143:29
[Show/hide message details.] TypeError: this.fieldtypes[t.fields[field].type] is undefined[Learn More] table.js:143:29
[Show/hide message details.] TypeError: this.fieldtypes[t.fields[field].type] is undefined[Learn More]

pb66 · 2018-08-31T08:10:50.584Z

Have you tried clearing the browser cache? (CTRL-F5 on many browsers)

bb512 · 2018-08-31T08:14:05.254Z

Firefox - clear cache only did the trick.

BTW - Emoncms local on a Odroid HC1 is a wonderful install.

Aloha!