That one sentence means nothing to me. I do not know which voltage you ar referring to.
If you are having difficulty in describing what you have and what your problem is in English, please write in your own language and I will try to understand that.
You say that with the ac adpater I shoud get ~230v for Vrms. The problem is I don’t get that value, the value I get for Vrms is ~5V and that is my problem because my current(Irms) is correct my temp too, but my voltage isn’t and beacuse of that my apparent and real power are also wrong.
Unfortunately there are a couple of Bank holidays upon us, both tomorrow and Monday are Bank hols here in England and Wales (only Monday in Belgium?) so it is looking looking like a replacement (assuming that’s the plan) is not likely to reach you before the middle of next week perhaps.
Hi Edward, I’ve replied to your support email. Could you let me know your order details - the order number or the date when was it placed? You can PM me the details if you like.