# Can't access shop, DNSSEC broken

**URL:** <https://community.openenergymonitor.org/t/cant-access-shop-dnssec-broken/25522>\
**Category:** Organisation\
**Created:** [7 February 2024 21:36 UTC](https://community.openenergymonitor.org/t/cant-access-shop-dnssec-broken/25522 "2024-02-07T21:36:17Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![etam](https://community.openenergymonitor.org/user_avatar/community.openenergymonitor.org/etam/32/28866_2.png) [@etam](https://community.openenergymonitor.org/u/etam)\
**Post date:** [7 February 2024 21:36 UTC](https://community.openenergymonitor.org/t/cant-access-shop-dnssec-broken/25522/1 "2024-02-07T21:36:18Z")

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I can’t access [https://shop.openenergymonitor.com](https://shop.openenergymonitor.com). My home router has DNSSEC enabled.

This tool shows that DNSSEC is broken for this domain:

> **[DNSSEC Debugger - shop.openenergymonitor.com](https://dnssec-analyzer.verisignlabs.com/shop.openenergymonitor.com)**
>
> The DNSSEC Debugger from VeriSign Labs is an on-line tool to assist with diagnosing problems with DNSSEC-signed names and zones.

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**Author:** ![Robert.Wall](https://community.openenergymonitor.org/user_avatar/community.openenergymonitor.org/robert.wall/32/38246_2.png) [@Robert.Wall](https://community.openenergymonitor.org/u/Robert.Wall)\
**Post date:** [9 February 2024 13:26 UTC](https://community.openenergymonitor.org/t/cant-access-shop-dnssec-broken/25522/2 "2024-02-09T13:26:19Z")

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Welcome, Adam, to the OEM forum.

Your question is one for @TrystanLea He will receive a note to bring this to his attention.

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**Author:** ![TrystanLea](https://community.openenergymonitor.org/user_avatar/community.openenergymonitor.org/trystanlea/32/31_2.png) [@TrystanLea](https://community.openenergymonitor.org/u/TrystanLea)\
**Post date:** [21 February 2024 10:18 UTC](https://community.openenergymonitor.org/t/cant-access-shop-dnssec-broken/25522/3 "2024-02-21T10:18:18Z")

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Thanks @etam @Robert.Wall noted and looking into this.